Frequently Asked Questions — Wedmemory

Wedmemory ka main focus Robertsganj, Sonbhadra par hai — wahan full-time studio aur team available hai.
2nd priority locations: Mirzapur, Banaras (Varanasi), Obra, Renukut, Dudhi — in shehron me bhi team travel karke full coverage deti hai, bas advance booking aur travel terms confirm karne hote hain.

Zyada tar communication Hindi / Hinglish me hoti hai taaki local clients ko sab kuch clearly samajh aaye. English bolne-wale clients ke liye bhi professional explanation aur contract available hota hai.

Hamara All-in-one wedding package haldi, mehendi aur full wedding day (baraat, varmala, phere, vidaai, etc.) sab main rituals cover karta hai.
Agar client engagement / pre-wedding chahte hain to woh separate plan/price hota hai — concept, location aur timing WhatsApp/call par detail me discuss karke customize kiya jata hai.

Wedmemory ke packages local market ke hisaab se budget-friendly rakhe gaye hain — starting ₹10,000. Final quote event type, hours, location aur add-ons (album, drone, extra editing) par depend karega.

All-in-one team typically: 1 photographer, 1 videographer, 1 drone operator, 1 helper. Is structure se har angle aur candid moment achhe se cover hote hain — coordination aur quality dono maintain rehti hai.

Drone service default roop se All-in-one package me included hoti hai — venue aur major rituals ke cinematic aerial shots ke liye. Agar permission/venue restriction ya extra travel ho to additional charges apply ho sakte hain.

Pricing transparent aur fixed rakhi gayi hai — website par lowest shown rate hi dikhaya jata hai. Is wajah se general discounts normally available nahi hote taaki har client ko fair aur clear pricing mile aur koi hidden charge na ho.

Normal condition me edited photos, highlight video aur ready album ≈ 15 din ke andar deliver kar diye jate hain. Urgent ya raw file immediate requests par extra charges lag sakte hain.

Haan — on-spot raw access available hai lekin extra charge ke sath. Process: QR-based verification ya direct transfer — client selfie/QR verify karke apne phone par raw files receive kar sakta hai. Detailed process WhatsApp par share ki jati hai.

Internal storage policy ke mutabik data ko backup me rakha jata hai. Agar client 12 mahine ke andar files delete kar de to Wedmemory backup se recovery karke (jab tak data available ho) dubara provide kar deta hai bina extra charge ke.

Booking: client pehle WhatsApp/call par date, location aur requirements share karta hai. Package confirm hone par advance dekar date lock hoti hai — single package ₹1,000, all-in-one ₹5,000.
Cancellation: client-side cancellation me advance generally non-refundable hota hai kyunki date reserve kar di jati hai. Date-change possible hai subject to team availability aur valid reason.

Agar technical ya human error se promised deliverables miss ho jayein, to case-by-case mutually agreed compensation ya refund policy apply hoti hai — client ka trust hamari priority hai; extreme cases me 100% refund ka option bhi diya jata hai.

Nearby cities (Mirzapur, Banaras, Obra, Renukut, Dudhi) me team travel karti hai — travel & stay charges alag se decide kiye jate hain. Outstation bookings ke liye minimum package aur travel-related charges pehle se confirm karna hota hai.

Reasons: professional team despite local/budget category, fixed transparent pricing, complete haldi–mehendi–wedding coverage, fast ≈15-day delivery, strong backup & recovery policy — in sab ne local clients ka trust build kiya hai.

Haan — event ke baad feedback aur ratings liye jate hain (WhatsApp / Google / social platforms) taaki service quality aur trust maintain rahe. Client reviews ko permission ke saath website/social pe bhi share kiya jata hai.