Important — Wedmemory FAQs

Wedmemory ka main focus Robertsganj, Sonbhadra par hai — yahan full-time wedding photography aur videography setup available hai.
2nd priority locations: Mirzapur, Banaras (Varanasi), Obra, Renukut, Dudhi — in shehron me advance booking ke saath team travel karke full coverage deti hai.
Haan, pre-wedding aur engagement dono shoots available hain. Location, timing, concept aur budget ham WhatsApp/call par detail me discuss karke customize karte hain taaki client ke hisaab se perfect plan mile.
Local low-budget category me bhi professional team, fixed transparent pricing aur complete haldi–mehendi–wedding coverage ke saath fast 15-day delivery window dena clients ke liye strong trust factor hai.
Saath hi backup system, clear cancellation policy aur raw data recovery support clients ko long-term security ka confidence dete hain.
Agar technical ya human error ki wajah se promised deliverables ban hi nahi pate (material delete ho jaye etc.), to case-by-case mutually agreed compensation ya refund policy apply hoti hai. Extreme/valid cases me 100% refund bhi diya ja sakta hai — client trust hamari priority hai.
Client-side cancellation me advance amount generally refundable nahi hota kyunki us date ke liye slot block kar diya jata hai. Agar sirf date change hoti hai (valid reason ke sath) to re-booking possible hai — condition: new date par team ki availability.
Client pehle WhatsApp/call par date, location aur requirement share karta hai. Package confirm hone ke baad advance payment se booking lock hoti hai. Normal advance: single package ₹1,000, all-in-one ₹5,000.
Complete delivery — edited photos, edited videos aur ready album — normal conditions me ≈ 15 din ke andar di jati hai, jo local market ke comparison me fast turnaround mana jata hai.
Wedmemory apne backup me data ko rakhta hai — agar client 12 mahine ke andar files delete kar de to ham internal backup se (jab tak data available ho) recovery karke bina extra charge ke dubara provide kar dete hain, internal storage policy ke anuroop.